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Privacy & Cookie Policy

Last updated 14 March, 2025


Introduction

Welcome to Rilla Network ("we," "our," or "us"). Your privacy is important to us. This Privacy & Cookie Policy (“Policy”) explains how we collect, use, disclose, and protect your information when you visit our website, https://rilla.network.

By using our website, you agree to the terms outlined in this Policy. If you do not agree, please adjust your cookie preferences or discontinue use of our services.

Information We Collect

  • Personal Information: When you interact with our website, you may voluntarily provide personal details such as your name, email address, or contact information.
  • Usage Data: We may collect other information connected to your interactions with our website, including your IP address, browser type, device information, and browsing activity on our site.
  • Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze website performance.

How We Use Your Information

  • To provide, maintain, monitor, and improve our website, services, and related features.
  • To analyze usage and improve user experience using tools like Google Analytics and Hotjar.
  • To prevent and address security threats, fraud, or breaches of this Policy.
  • To communicate with you regarding inquiries, support requests, and marketing materials.
  • To comply with legal and regulatory obligations.

Direct Marketing

With your consent, we may use your personal information to inform you about products and services of interest. You can opt out at any time.

Cookies & Tracking Technologies

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Used to understand visitor behavior and improve our site.
  • Marketing Cookies: Used for personalized advertising and marketing campaigns.

Manage cookies through our cookie banner or adjust your browser settings.

Google Analytics & Hotjar

We use these tools to analyze website usage. You can opt out using our cookie banner or Google's opt-out tool.

Data Sharing & Third Parties

We do not sell or rent your personal information. We may share data with service providers such as Google Analytics and Hotjar for analytics.

Transferring Personal Information Globally

We operate globally and take steps to protect your data during transfers in accordance with applicable laws.

Your Data Rights (GDPR Compliance)

  • Access: Request a copy of your personal information.
  • Rectification: Correct inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal information.
  • Objection: Opt-out of specific processing activities.
  • Data Portability: Request transfer of your personal data.

To exercise these rights, contact us at our email below.

Data Retention

We retain personal data as long as necessary for outlined purposes or legal compliance.

Security Measures

We implement security measures to protect personal data, but acknowledge that internet transmission is not entirely secure.

Changes to This Policy

We may update this Policy periodically. Changes will be posted on this page with an updated date.

Contact Us

If you have any questions, contact the Rilla privacy team at:

Email: privacy@rilla.network

Rilla Network, 1 Albert Street, Auckland 1010, New Zealand